|
Your continuous donations keep RPGWatch running!
RPGWatch Forums » Games » General RPG » NWN 2 » NWN Diamond Edition CD Key Problem

Default NWN Diamond Edition CD Key Problem

January 18th, 2008, 18:27
I thought I would let everyone know about a certain problem with the Diamond Edition. I bought this game for my mom for Christmas and today we were finally going to play until she kept getting an Unauthorized CD Key message when trying to join a server. After about a half hour of trying to figure out what the heck was going on I read on the forums that Atari printed 3 identical cd keys on the manual instead of 3 different cd keys. Supposedly this only happened in a "few" of the diamond editions. I guess I she was the lucky few that had this problem.

She emailed them today and maybe a month later (knowing my luck) they'll send her the right keys.

Here is their official announcement: http://nwn.bioware.com/forums/viewto…90491&forum=49

I know you guys probably already have NWN but it might save you some time if you happen to need to buy the diamond edition and run into this problem.

Despite all my rage.
I'm still just a rat in a cage.
skavenhorde is offline

skavenhorde

skavenhorde's Avatar
Little BRO Rat

#1

Join Date: Feb 2007
Location: Taiwan
Posts: 5,408

Default 

January 18th, 2008, 19:04
Thanks for that info - there are plenty of people still playing NWN for the first time, and I get questions on occasion … always nice to have solid info!

— Mike
txa1265 is online now

txa1265

txa1265's Avatar
SasqWatch

#2

Join Date: Oct 2006
Location: Corning, NY USA
Posts: 11,474

Default 

February 23rd, 2008, 06:39
Hey, guys.

I've bought NWN diamond version ages ago and didn't realise that it doesnt have manual. Why? Because I didn't have DVD ROM so there's no point until I get one. Now I've got new comp.. and I was abt to install it… then I realised "NO CD KEY". Does anyone know what I can do? I dont have reciept anymore 'cause I threw it away. I'm so fucked. Sigh.

BG2 fan girl
BG2: Eowyn & Anomen
IWD: Orhlanna & Korin
ME: Shepard & Garrus
purpleblob is offline

purpleblob

purpleblob's Avatar
Princess

#3

Join Date: Nov 2007
Location: Sydney
Posts: 1,082

Default 

February 23rd, 2008, 07:12
Hmm, I bought that one on a whim for 9.99 too. Lemme go check, brb..

*lots of crashing sounds later*

Well, here it is, I just opened it up, DVD edition… and while no manual, I do see a small booklet with EULA, installation instructions for the less technically savvy among us, tech support… and the different keys for NWN, SoU, and HoTU.

Looks like you both got some extra "special" editions indeed='.'=
xSamhainx is offline

xSamhainx

xSamhainx's Avatar
Paws of Doom

#4

Join Date: Oct 2006
Location: San Diego, Ca
Posts: 4,671

Default 

February 23rd, 2008, 07:24
Email the guys at tech support. Tell them your problem and I think it took about 3 or 4 days for a response but they emailed new CD Keys with no fuss. I got to say they skrewed the pooch with making that mistake but they sure made up for it with customer support. It wasn't a hassle at all, just took one email explaining the situation

Despite all my rage.
I'm still just a rat in a cage.
skavenhorde is offline

skavenhorde

skavenhorde's Avatar
Little BRO Rat

#5

Join Date: Feb 2007
Location: Taiwan
Posts: 5,408

Default 

February 23rd, 2008, 10:20
I will definately try that…. well, now I've got backup plan I feel much better… thanx to someone really awesome

BG2 fan girl
BG2: Eowyn & Anomen
IWD: Orhlanna & Korin
ME: Shepard & Garrus
purpleblob is offline

purpleblob

purpleblob's Avatar
Princess

#6

Join Date: Nov 2007
Location: Sydney
Posts: 1,082

Default 

February 23rd, 2008, 15:34
Originally Posted by purpleblob View Post
Hey, guys.

I've bought NWN diamond version ages ago and didn't realise that it doesnt have manual. Why? Because I didn't have DVD ROM so there's no point until I get one. Now I've got new comp.. and I was abt to install it… then I realised "NO CD KEY". Does anyone know what I can do? I dont have reciept anymore 'cause I threw it away. I'm so fucked. Sigh.
I have heard this happened more than just isolated instances …

— Mike
txa1265 is online now

txa1265

txa1265's Avatar
SasqWatch

#7

Join Date: Oct 2006
Location: Corning, NY USA
Posts: 11,474

Default 

February 25th, 2008, 20:18
I recommend you take advantage of the registration option of your keys on the official site as well. Should the manual get eaten by a small child it helps to have your cd keys stored with them.

Bart and Corwin should just admit that when it gets down to it, I will have the final say.
Cm is offline

Cm

Cm's Avatar
Sentinel of Light

#8

Join Date: Oct 2006
Location: Missouri USA
Posts: 2,120
Send a message via Skype™ to Cm

Default 

February 28th, 2008, 10:11
no reponse from bioware yet… sigh.

BG2 fan girl
BG2: Eowyn & Anomen
IWD: Orhlanna & Korin
ME: Shepard & Garrus
purpleblob is offline

purpleblob

purpleblob's Avatar
Princess

#9

Join Date: Nov 2007
Location: Sydney
Posts: 1,082

Default 

February 28th, 2008, 20:51
I would send an email every week. You can imagine the number they get compared to the number of people working to answer them. Don't let them loose you in the stacks of cyber mail.

Bart and Corwin should just admit that when it gets down to it, I will have the final say.
Cm is offline

Cm

Cm's Avatar
Sentinel of Light

#10

Join Date: Oct 2006
Location: Missouri USA
Posts: 2,120
Send a message via Skype™ to Cm

Default 

March 4th, 2008, 07:01
is it just me feeling this way or is bioware customer service really is going down hill and shit?

BG2 fan girl
BG2: Eowyn & Anomen
IWD: Orhlanna & Korin
ME: Shepard & Garrus
purpleblob is offline

purpleblob

purpleblob's Avatar
Princess

#11

Join Date: Nov 2007
Location: Sydney
Posts: 1,082

Default 

March 4th, 2008, 18:47
Did you try atari.com? They may be of help. They are the publishers.

Bart and Corwin should just admit that when it gets down to it, I will have the final say.
Cm is offline

Cm

Cm's Avatar
Sentinel of Light

#12

Join Date: Oct 2006
Location: Missouri USA
Posts: 2,120
Send a message via Skype™ to Cm

Default 

March 5th, 2008, 00:26
Originally Posted by Cm View Post
atari
Originally Posted by Cm View Post
may be of help
Anyone else experiencing cognitive dissonance?

— Mike
txa1265 is online now

txa1265

txa1265's Avatar
SasqWatch

#13

Join Date: Oct 2006
Location: Corning, NY USA
Posts: 11,474

Default 

March 5th, 2008, 00:48
Welllll……….???? I have no excuse that I want to put in print??

However I did find this on the forum about it.

Here is the link on NWN site for those who want to read.

Bart and Corwin should just admit that when it gets down to it, I will have the final say.
Last edited by Cm; March 5th, 2008 at 01:01.
Cm is offline

Cm

Cm's Avatar
Sentinel of Light

#14

Join Date: Oct 2006
Location: Missouri USA
Posts: 2,120
Send a message via Skype™ to Cm

Default 

March 7th, 2008, 01:21
@cm: no luck! I've tried to find CD key EVERYWHERE but it's not there! Stupid atari products.

well, while Im still in complaining mood for nwn… I want to ask did any of you ppl who tried playing kingmaker experienced this problem?:

While I was in goblin cave, I was trying to open this chest (I'm a lv 1 cleric atm) but my pc and henchmen could not open it. The thing is, my henchmen WONT GIVE UP. Wherever I go, they still run out, exit the district to goblin cave, back to where the chest is and starts to hammering at it again….. IT IS REALLY ANNOYING! They don't care what my pc is upto. At one point I almost died because I was surrounded by bunch of goblins and my henchmen were still busy bashing up the chest. Reloading does not help. Any suggestions on what I should do?

BG2 fan girl
BG2: Eowyn & Anomen
IWD: Orhlanna & Korin
ME: Shepard & Garrus
purpleblob is offline

purpleblob

purpleblob's Avatar
Princess

#15

Join Date: Nov 2007
Location: Sydney
Posts: 1,082

Default 

March 7th, 2008, 15:31
It is a command glitch sounds like. Click on them and give radial command to follow. See if that resets it for them.

P.S. Would it be possible to return the game with the missing cd keys and get a new copy? As it is a known manufacturers error they may take it back for you.

Bart and Corwin should just admit that when it gets down to it, I will have the final say.
Cm is offline

Cm

Cm's Avatar
Sentinel of Light

#16

Join Date: Oct 2006
Location: Missouri USA
Posts: 2,120
Send a message via Skype™ to Cm

Default 

March 11th, 2008, 06:50
The Diamond Editions came with the CD Keys on the inside front cover of the manual.

Bioware redirects any CD-Key issues to Atari but there have been known issues with duplicate and stolen CD-Keys, especially in certain regions.

Atari is infamous for their lack of response in their forums but I couldn't tell you about this specific issue. Bio has been known to get involved to expedite matters with them and get you new ones if necessary.

Right now all their stock is being bought back by Infrogrames so I 'd guess what staff they have is demoralized.

I'm not sure who you're emailing at Bioware but nwbugs@bioware.com by its policy does not return emails.

I'd suggest bringing up this topic yet again on the forums to hopefully get the attention of a Bio employee before a moderator can lock it down.

I'd suggest mentioning that you've contacted both Bioware and Atari and post what emails you chose.

And of course, we have our own Bioware Dev who regularly frequents our forums. I'd suggest sending a PM to PatrickWeekes on these here vaults. He just posted today so he is probably around lurking somewhere.

Once you get your CD-Keys be sure to post them in your Bioware forum account and don't forget your password there.

Developer of The Wizard's Grave Android game. Discussion Thread:
http://www.rpgwatch.com/forums/showthread.php?t=22520
Lucky Day is offline

Lucky Day

Lucky Day's Avatar
Daywatch

#17

Join Date: Oct 2006
Location: The Uncanny Valley
Posts: 3,202

Default 

March 14th, 2008, 13:24
Just as a side question: Will this Diamond Edition be released in Germany as well ?

Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius and a lot of courage to move in the opposite direction. (E.F.Schumacher, Economist, Source)
Alrik Fassbauer is offline

Alrik Fassbauer

Alrik Fassbauer's Avatar
TL;DR

#18

Join Date: Nov 2006
Location: Old Europe
Posts: 16,002

Default 

March 20th, 2008, 03:28
Nope, that's a US-only thing. Only one exception, it was part of the Special Collectors Edition for NWN2. But unlike the normal editions aand gold editions it never got translated and I guess it surely won't be translated in the next time. I was very disappointed when I found out that they simply put the english game into a german CE, although there is a translation.

A-Van-Te-Nor: A big car full of black hot beverage
Avantenor is offline

Avantenor

Avantenor's Avatar
Sentinel

#19

Join Date: Oct 2006
Posts: 595

Default 

March 20th, 2008, 12:59
Ah, I remember.

I read about this notorious non-translating before.

Thanks for your information.

Any intelligent fool can make things bigger, more complex, and more violent. It takes a touch of genius and a lot of courage to move in the opposite direction. (E.F.Schumacher, Economist, Source)
Alrik Fassbauer is offline

Alrik Fassbauer

Alrik Fassbauer's Avatar
TL;DR

#20

Join Date: Nov 2006
Location: Old Europe
Posts: 16,002
RPGWatch Forums » Games » General RPG » NWN 2 » NWN Diamond Edition CD Key Problem
Thread Tools Search this Thread
Search this Thread:

Advanced Search

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

All times are GMT +2. The time now is 10:35.
Powered by vBulletin® Version 3.8.8
Copyright ©2000 - 2014, vBulletin Solutions, Inc.
Copyright by RPGWatch