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Game Informer - The Difficulty of Difficulty

by Silver, 2016-03-09 06:42:44

Game Informer examines how developers strike the right balance between challenge and frustration. They compare games like Darkest Dungeon, XCOM 2 and Diablo III.

The most important factor for mitigating frustration is fostering the sense that every success and failure is earned by the player. "It's my job as a designer to promote fairness, to make sure that the rules of a game are transmitted clearly," says XCOM 2 creative director Jake Solomon. "...I mean fairness in the sense that when things happen, the player understands why, and how those things fit into the overall rules." Losing a beloved veteran soldier to a rampaging Muton Berserker in XCOM can be devastating, but it's also the direct result of your own choices - where you moved your characters, which enemies you targeted, etc. In other words, you may get frustrated with yourself, but not the game.

[...]

Diablo III lead designer Kevin Martens points to another vital component: player choice. "When a game gets difficult, there should be something that the player can learn or choose to do differently to overcome the difficulty," Martens says. Diablo III plies players with endless loot, weapons, and a variety of powerful abilities to overcome obstacles in the method of their choosing. If the player is still hitting a wall, they can also simply choose another activity such as Adventure mode or a tackling Greater Rift.

Darkest Dungeon provides a unique case study. Its roguelike nature and sheer amount of variance can lead to situations where the odds are severely stacked against the player. The solution? Give players a way out. "Without the ability to retreat, the player would feel at times that there is nothing they can do to overcome a bad deal of cards," says Darkest Dungeon design director Tyler Sigman. "It would be like forcing players to bet on a weak hand. We are every bit as interested in what you do when things are going poorly as when all is going great." The ability to retreat from fights and abandon quests doesn't just create an enticing risk/reward to mull over - it once again puts the onus on the player. If you push too hard and get your entire party killed by a ghoulish necromancer, their blood is on your hands, not the game's design.

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