Raven's Cry - Publisher Replies on Steam

Forum member Morrandir noticed a publisher of Raven's Cry named Raidor answered a bunch of questions bout the game. He talks about new DRM, and a game demo.

One post of interest is the games DRM.

Some Remarks:

- it seems that no one really understands our intensions. Handling these activations is a lot of work for us. It would be much easier to wave it.
- the DRM is not a copy protection. First of all - 10 minutes after release of a game - everyone can find a hacked Version in the net. Beside this, who does not pay for games can find a cracked copy anyway.
- Steam is great, alone the fact that Eath 2160 (Steam ID 72) was one of the first games from an external Company should proof that we always have been friends of Valve. BUT, as much as we like Steam, we do not know if it will stay, as it is now, forever. Company policy may Change, ownership may Change ... and what happens with your purchased games in such a case? - just imagine one or more of the following "slightly" changes of policy: 1. subscription will cost a montly fee 2. Steam retail activations will have a Charge 3. only Premium Users (who pay a monthly subscription) have full Access to all Steam Features OR ... immagine: Steam is sold to EA, Amazon or someone else who you like even more. (this hopefully will all not happen - but ... nobody knows! - who is the new CEO of Unity? who acquired Oculus VR?)
- over the Holidays I was doing customer Support. You cannot immagine how many users want to revive an old game. If they can proove somehow they bought it, they all got a new download, or whatever else they needed.
- a Steam Publisher has limited possibilities to help a Steam customer. We e.g. cannot give any refunds. We can not identify a user. We have only Information about the customers who activated or registered their games with our DRM.

I do not want to defend our DRM, but once we realease a game without it, we do not know who bought it. And if anything happens all your games are gone.

btw: the remarks regarding Raven's Cry will never come out are not very productive. We do our best to release a great game. We have here to withstand the beating - but we have to pay more Money to the dev Studio the longer the development takes and have no earnings from the game in the meantime at all. So basically we are sitting between all chairs, but have to decide if the game is ready to release or not.