I really liked the setting in the first, the story was OK/good, the graphics were OK-ish (environments were great, characters not so much), the gameplay was OK, but the game structure and design was really unconvincing. Think first NWN original campaign. It really gave me the vibe of a low budget amateur play where you could see the actors behind the scenography. I stopped playing about 2/3 in, but I will finish it some time just to see how the story plays out. It is really interesting at some moments, and some plot elements had me really hooked.
As far as the second game goes, I'll have to see if they fixed the problems I had with the first one. Hopefully they did. They can make some really interesting games, but sometimes their games are just OK.