I disagree with her about C&C. The cutscenes with the actors have been a major part of the series since day one - The removal of 'em counted against C&C4, I believe, and the seriousness of C&C3 wasn't that well received. They're hammy, they're silly, but they engage you in the game. I'd rather have C&C cutscenes than a novel's worth of text telling me, basically, to blow shit up.
Never thought I would agree with you but your right. The C&C is about cutscenes and base building. Look at how C&C 4 turned out many hated it. She does make a point about games being more interactive scenes and less gameplay. Why don't we go ask Squaresoft and how how much FF13 cost. Its all about shiny hd graphics.