I kid you not (and I got this more than once and so did everyone else on support), I would get the response from the ISP's network gurus,
We don't have Gateways; we use Dells.
When I called them up to get the info, this one kept trying to tell me that WEP was for PC WiFi, and WPA was for Apple WiFi……
I told him you better not be telling ANYONE to use WEP. I always wonder if he had an embarrassing conversation with his supervisor after that.
Some of those people… i'm curious how they ever get hired.
I was helping my friend recently get her ISP branded wireless router working properly, but we didn't have the setup access codes. When I called them up to get the info, this one kept trying to tell me that WEP was for PC WiFi, and WPA was for Apple WiFi……
I told him you better not be telling ANYONE to use WEP. I always wonder if he had an embarrassing conversation with his supervisor after that.