D
Deleted User
Guest
Hello everyone.
My Dell XPS M1710 laptop is having a major issue. Whenever the computer is booting up, there are vertical lines in rows on the screen and the computer goes to a blue screen after the Windows is starting screen. It will then restart and the same thing happens again. There is no getting past that blue screen.
Here's what I've tried so far.
1 - Removed a memory stick to see if it was a faulty RAM stick causing it. The computer worked for about 5 minutes after that and then the screen went nuts and restarted again. Same issue after that.
2 - Purchased a brand new 2GB RAM stick and installed it, didn't work at all, same issue.
3. Tried startup repair. It couldn't fix the problem.
4 - Reinstalled Windows 7. It seemed like it was going to work but as soon as I had to restart the computer for updates, the blue screen came back.
5 - System restore was turned off for some reason, so there is no restore point to go back to.
6 - Tried selecting "use last known good configuration" option from start-up menu. Didn't work.
That's about everything I've done. I'm not sure where else to go from here.
The computer starts up fine in Safe Mode, and I'm able to do anything I'd like in Safe Mode, but once I try to boot normally, it doesn't work.
Anyone have any idea what I could possibly try at this point? I don't have much money left to put into it so I'm hoping I can somehow fix it myself, but it's looking grim .
My Dell XPS M1710 laptop is having a major issue. Whenever the computer is booting up, there are vertical lines in rows on the screen and the computer goes to a blue screen after the Windows is starting screen. It will then restart and the same thing happens again. There is no getting past that blue screen.
Here's what I've tried so far.
1 - Removed a memory stick to see if it was a faulty RAM stick causing it. The computer worked for about 5 minutes after that and then the screen went nuts and restarted again. Same issue after that.
2 - Purchased a brand new 2GB RAM stick and installed it, didn't work at all, same issue.
3. Tried startup repair. It couldn't fix the problem.
4 - Reinstalled Windows 7. It seemed like it was going to work but as soon as I had to restart the computer for updates, the blue screen came back.
5 - System restore was turned off for some reason, so there is no restore point to go back to.
6 - Tried selecting "use last known good configuration" option from start-up menu. Didn't work.
That's about everything I've done. I'm not sure where else to go from here.
The computer starts up fine in Safe Mode, and I'm able to do anything I'd like in Safe Mode, but once I try to boot normally, it doesn't work.
Anyone have any idea what I could possibly try at this point? I don't have much money left to put into it so I'm hoping I can somehow fix it myself, but it's looking grim .