DA:Inquisition - The Problem with Sera

Jillian from GamaSutra has written an editorial about Sera. In it, she explores why she, Jillian, doesn't like Sera much. A quote, then about stereotypes:

The fact that Bioware had the chance to destroy all stereotypes with the addition of a lesbian character, but instead chose to play into every single trope greatly saddens me and significantly lessened my playing experience. Before I loaded Inquisition up on my Xbox, I fully expected my playthrough would involve constantly interacting with and ultimately romancing Sera. 

A quote from the editorial about Sera's transphobia:

Right now, we'll be focusing on the most glaring aspect of Sera's character within this concept, and that's her blatant transphobia. On top of her delightfully racist ranting, she seems incapable of not running at the mouth on other offensive topics, and I'd be willing to bet her comments likely flew under the radar of most cis players (myself included-at least during my first playthrough). 

Do you agree with Jillian?