Dragon Age 2 - EA permanently terminated user's account

If you remember about a week ago, we did a story about a gamer who got his account banned. Apparently, it has happened again, this time a member of the Bioware forum did get his entire EA account terminated. The original thread has now been moved away from the public eye, this thread is (still) open. 

Last time, this happened, EA responded, via Blues News, with this statement:

Re: the account issue from one player at Social.BioWare.com:
EA strictly enforces the code of conduct at Social.BioWare.com. If a player violates the rules by using profanity, they will be temporarily banned. Unfortunately, there was an error in the system that accidentally suspended a user's entire account. Immediately upon learning of the glitch, EA took steps to restore the user's macro account and apologized for the inconvenience.