Pillars of Eternity II - FAQ

Farflame spotted a Pillars of Eternity II FAQ:

Update #26 - Commonly Asked Questions for the Backer Portal

Hi everyone! We are currently receiving a large amount of questions regarding our Backer Portal, coupons, and rewards, and are working our hardest to respond to every message received. This week's update will cover a bunch of the commonly asked questions sent to us, and some additional information for high tier backers.

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Commonly Asked Questions

Q: I pledged for the game, but the only available items are the Tyranny Coupon and "Cooking with Tim, Vol. 1". Why is that?

A: Cooking with Tim, Vol. 1 and the Tyranny coupons are the only available items at this time. These are the only things that will show up in the Products Tab of your Account Profile. When everything else releases with Pillars of Eternity II: Deadfire next year, your other items will show up in your Products Tab. To see what you will be getting with your Order, you can check the order details in the Orders Tab of your Account Profile.

Q: Why do I have extra credit on my account after selecting the tiers and add-ons that I chose on Fig?

A: That's your credit to be used for shipping costs. Once you go through and put your shipping information in, shipping will be calculated and that extra money will be added to your account.

Q: Why can't I get the Deluxe Pillars of Eternity Soundtrack now?

A: We are preparing the soundtrack for download from the Backer Portal. It will become available before the end of April, and we will be sure to send out an announcement.

Q: Why can't I get the Pillars of Eternity Short Story Omnibus now?

A: We're preparing the omnibus with a new, exclusive cover. This will become available for download in May, possibly sooner. We will be sure to send out an announcement.

Q: Can I trade my Tyranny coupon for another game?

A: No.

Q: Can I use the Tyranny coupon and get the game on GOG?

A: The Tyranny coupon is valid in the Paradox Store, where you can get a Steam key. Unfortunately, GOG is not offered as an option.

Q: Can I upgrade to a higher tier after I confirm my pledge?

A: Yes, but you will need to contact support to do so. As a second option, you can wait to confirm your pledge if you haven't already, and then confirm it when you decide what tier you want.

Q: Is the "Extra Beta Access" add-on the same as adding a Beta Access key for me if I don't already get it in my tier?

A: Yep, it's the same!

Q: Can I see a sizing chart for t-shirts and hoodies?

A: We are still in the process of picking out the best types of shirts and hoodies for you, so we do not have a sizing chart yet. Please select the size you would normally wear with a cotton t-shirt and a zip-up hoodie, and once we determine the brand we'll release a sizing chart. At that time, you will be able to log in to the Backer Portal and update your t-shirt size if needed.

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More info can be found in this PCGAmesN interview with Josh and Feargus.